Refund policy
At ScarfPlanet, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 30-day return and refund policy.
Eligibility for Returns:
- Items must be returned within 30 days of delivery
- Products must be unused, unworn, and in original packaging
- Proof of purchase is required
Non-Returnable Items:
- Items marked as final sale
- Gift cards
- Products damaged due to misuse
Return Process:
- Contact us via email to request a return authorization
- Provide your order number and reason for return
- Ship the item back following our instructions
Refunds:
- Once your return is received and inspected, we will notify you
- Approved refunds will be issued to your original payment method
- Processing time: 5–10 business days
Return Shipping:
We offer free return and refund service. Instructions will be provided upon approval.